At VIP Motors Sports, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information provided through our website, www.vipmotorssportsinc.com, and in the course of providing our services. By using our website or services, you consent to the practices outlined in this policy.

Information We Collect

VIP Motors Sports may collect various types of information from our users, including:

Personal Information: Includes name, phone number, email address, and physical address, collected when you contact us, book a service, request information, or subscribe to updates.

Payment Information: Payment details are collected securely during transactions and are used solely for processing payments.

Technical Information: Includes IP addresses, browser type, device identifiers, and usage data, collected via cookies and similar technologies for website analytics and security purposes.

SMS Consent (How It’s Obtained and How It’s Used)

When you provide your phone number to VIP Motors Sports, you may be given the option to receive SMS/text messages from us. We obtain SMS consent in the following ways:

Website forms: When you submit a form on our website (e.g., contact form, quote request, appointment request) and opt in to receive texts.

In-person or over the phone: When you request text updates and provide your number to our team.

Written or digital authorization: When you check a consent box or otherwise provide clear permission to receive SMS communications.

If you opt in, we may use SMS to send:

Appointment confirmations, reminders, and scheduling updates

Service and order updates (e.g., status notifications)

Customer support responses

Promotional messages and special offers (only if you have opted in to marketing messages)

You can opt out of SMS at any time by replying STOP to any message. You may also contact us using the information at the end of this policy for help or to update your preferences.

How We Use Your Information

VIP Motors Sports may use the information we collect for purposes including, but not limited to:

Service Delivery: To provide our auto restyling services, schedule appointments, and manage customer interactions.

Payment Processing: To securely process transactions and manage billing.

Customer Support: To respond to inquiries, requests, or feedback.

Marketing and Updates: To send promotional materials, updates, and offers if you have opted in to receive these communications (including email and/or SMS, depending on your preferences).

Website Improvement: To monitor and analyze website usage, enhance user experience, and troubleshoot technical issues.

Sharing and Disclosure of Information

VIP Motors Sports respects your privacy and will not sell, rent, or disclose your information to third parties except in the following situations:

Service Providers: Trusted third-party vendors who assist us with services such as payment processing, SMS messaging, marketing, website analytics, and hosting. These providers may only use your information to perform services on our behalf and are required to protect it.

Legal Compliance: When required by law or in response to valid legal processes, such as a court order or subpoena.

Protection of Rights: To protect the rights, property, or safety of VIP Motors Sports, our users, or others, as required or permitted by law.

Phone Numbers: Shared or Sold?

We do not sell your phone number.
We also do not share your phone number with third parties for their own marketing purposes.
We may share your phone number only with service providers that help us deliver communications (such as an SMS/text messaging platform) and only as necessary to provide those services.

Security of Your Information

We implement industry-standard security measures to safeguard your personal information. However, please understand that no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

VIP Motors Sports uses cookies and similar technologies to enhance user experience, analyze website performance, and remember user preferences. You may disable cookies through your browser settings; however, this may affect certain features on our website.

Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access: Request access to your personal data that we hold.
Correction: Request correction of any inaccurate or incomplete information.
Deletion: Request deletion of your data under certain circumstances.
Opt-out of Marketing: You may unsubscribe from our marketing communications at any time by following the unsubscribe link in our emails, replying STOP to SMS messages, or contacting us directly.

Children’s Privacy

Our services and website are not intended for individuals under 18 years of age. We do not knowingly collect or store personal information from children under 18. If we become aware of such data, we will take steps to delete it.

Changes to Our Privacy Policy

VIP Motors Sports reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Continued use of our website or services after changes are posted signifies your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about these terms, please contact us:

Phone: (951) 489-3383
Email: [email protected]
Address: 14320 Elsworth St Unit C104, Moreno Valley, CA 92553