Effective Date: 31
This Privacy Policy explains how VIP Motors Sports (“VIP Motors Sports,” “we,” “us,” or “our”) collects and uses information provided through our website and during customer interactions.

1) Information We Collect

We collect information you provide directly to us, including:

Contact details (name, phone number, email address, and address) when you request an estimate, schedule service, submit a form, or contact us.

Order/service details related to your vehicle, appointment, and service requests.

Payment details when you make a purchase (processed securely).

Website/technical data such as device information, browser type, IP address, and site usage data through cookies and similar tools.

We may also maintain records of your communication preferences, including whether you opted in or opted out of SMS/text messaging.

2) How We Use Information

We use information to:

Provide services, estimates, appointments, and customer support

Send appointment reminders and service updates (when requested/authorized)

Process payments and maintain operational records

Improve our website and customer experience

Send marketing messages only if you specifically opt in to marketing

3) SMS/Text Messaging Privacy (Opt-In and Opt-Out)

A) How Opt-In Works

We send SMS/text messages only when you provide clear permission. Opt-in may occur through:

Website forms where you actively check an SMS consent box (not pre-checked)

In-person or phone requests where you ask for text updates and provide your number

Keyword sign-up (if offered), where you text a keyword to enroll

Opt-in is not required to purchase goods or services.

B) What Messages You May Receive

If you opt in, message types may include:

Appointment confirmations, reminders, and reschedules

Estimate and approval requests, service status updates, pickup notifications

Customer support responses

Promotional messages only if you separately opt in to marketing texts

Message frequency varies. Message and data rates may apply.

C) How Opt-Out Works

You may opt out at any time by replying STOP to any text message. You may also contact us at (951) 489-3383 for assistance.

If you reply HELP, you will receive help instructions or contact details.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4) How do we share your information

We may use outside companies to help us operate our business functions (for example: payment processing, website hosting, customer support tools, and text message delivery). These companies may access information only as needed to perform those services for VIP Motors Sports and are expected to protect it.

If required by law, we may provide information to comply with legal obligations or lawful requests.

“All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.”

5) Cookies and Similar Technologies

We use cookies and similar tools to support site functionality, analyze website performance, and remember preferences. You can manage cookies through your browser settings.

6) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No online system can be guaranteed 100% secure.

7) Your Choices and Rights

You may request access, correction, or deletion of your information where applicable by contacting us.
You can opt out of:

Marketing emails using the unsubscribe link, and/or

SMS/texts by replying STOP.

8) Children’s Privacy

Our services and website are intended for individuals 18 years of age or older. We do not knowingly collect information from anyone under 18.

9) Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on this page with a revised effective date.

10) Contact Us

VIP Motors Sports
Phone: (951) 489-3383
Email: [email protected]
Address: 14320 Elsworth St Unit C104, Moreno Valley, CA 92553